Customer:
I have a gate remote model RT11 with working frequency 433.92MHz ±75kHz and rolling code standard format encoding. I need 4 additional remotes for multiple users but cannot access the original remote. Does your 433MHz 4-channel remote control (SKU: 108325) work with this device?
Original message (Croatian)
Posjedujem daljinski upravljač za kliznu kapiju model RT11 , Working Frequenz 433,92mhz+/-75kh Codierung Format: rolling code standard format. Nažalost, potrebno mi je još nekoliko (4) komada zbog više korisnika.
Originally submitted via email support on 21 March 2023. Migrated to the forum for community visibility.
Soldered Support:
We cannot confirm with certainty that this remote matches your model. To determine exact compatibility would require testing with your specific device, as we cannot confirm from specifications alone that everything would work. We have not found documentation that our remote supports rolling code standard format, and that is the one uncertain factor.
If you decide to purchase and the device does not work for you, you can always return it.
Original message (Croatian)
Za navedeni upravljač ne možemo točno potvrditi da odgovara vašem modelu. Da bi se točno odredilo da upravljač odgovara vašemu trebalo bi testirati u konkretnom slučaju jer se prema specifikaciji ne može potvrditi da će sve raditi. Nigdje nisam pronašao da naš upravljač podržava rolling code standard format i to je jedina stvar koja je upitna.
Ako se odlučite za kupovinu te da Vam uređaj ne odgovara uvijek ga možete vratiti.