Customer:
I purchased black PLA filament from you a few months ago. During printing, layer adhesion is very poor and objects fall apart easily. I’ve noticed that the filament extruding from the nozzle is noticeably larger in diameter than it should be - my nozzle is 0.4mm but the extruded line comes out around 0.44mm, while my other filaments extrude at around 0.4mm. I have another roll of filament from you (galaxy PLA) and it works excellently with no printing issues. Do you have any suggestions to resolve this? I’ve tried many things and adjusted many settings without success. As I mentioned, I was very satisfied with the previous filament I purchased and I’d like this one to work too.
Original message (Croatian)
Prije par mjeseci sam kod Vas nabavio crni PLA filament. Pri printanju s njime jako često dolazi do lošeg vezivanja između slojeva te se predmeti lako raspadnu.
Primjetio sam da filament pri ekstruziji iz printera izlazi vidno većeg promjera nego što bi smio - promjer nozzle-a mi je 0.4mm, a ekstrudirana nit bude oko 0.44mm, dok mi se ostali filamenti ekstrudiraju oko 0.4mm.
Kod sebe imam i jednu rolu filamenta koju sam kod Vas nabavio (galaxy PLA) i ona mi se ponaša odlično, nikada mi nije pravio probleme u printu. Zanima me je li imate kakve prijedloge za riješiti ovaj problem, probao sam do sada dosta stvari i postavki izmjenjao ne bi li pomoglo?
Kao što sam spomenuo, jako sam zadovoljan prošlim filamentom koji sam nabavio i volio bih i da ovaj profunkcionira.
Hvala na pomoći i lijep pozdrav
Originally submitted via email support on 7 September 2021. Migrated to the forum for community visibility.