Croduino Basic2 upload fails with stk500_getsync() not in sync error

Customer:

I have a Croduino Basic2 that was delivered a few days ago. When I connect it to my computer, the LED on pin 13 continuously blinks periodically.

Program uploads fail completely. During upload attempts, the RX LED does not flicker. The error reported is:

Arduino: 1.6.6 (Windows 10), Board: "Arduino Nano, ATmega328"

Sketch uses 1,030 bytes (3%) of program storage space. Maximum is 30,720 bytes.

Global variables use 9 bytes (0%) of dynamic memory, leaving 2,039 bytes for local variables. Maximum is 2,048 bytes.

avrdude: stk500_recv(): programmer is not responding

avrdude: stk500_getsync() attempt 1 of 10: not in sync: resp=0x6f

avrdude: stk500_recv(): programmer is not responding

avrdude: stk500_getsync() attempt 2 of 10: not in sync: resp=0x6f

avrdude: stk500_recv(): programmer is not responding

avrdude: stk500_getsync() attempt 3 of 10: not in sync: resp=0x6f

avrdude: stk500_recv(): programmer is not responding

avrdude: stk500_getsync() attempt 4 of 10: not in sync: resp=0x6f

avrdude: stk500_recv(): programmer is not responding

avrdude: stk500_getsync() attempt 5 of 10: not in sync: resp=0x6f

avrdude: stk500_recv(): programmer is not responding

avrdude: stk500_getsync() attempt 6 of 10: not in sync: resp=0x6f

avrdude: stk500_recv(): programmer is not responding

avrdude: stk500_getsync() attempt 7 of 10: not in sync: resp=0x6f

avrdude: stk500_recv(): programmer is not responding

avrdude: stk500_getsync() attempt 8 of 10: not in sync: resp=0x6f

avrdude: stk500_recv(): programmer is not responding

avrdude: stk500_getsync() attempt 9 of 10: not in sync: resp=0x6f

avrdude: stk500_recv(): programmer is not responding

avrdude: stk500_getsync() attempt 10 of 10: not in sync: resp=0x6f

Problem uploading to board. See http://www.arduino.cc/en/Guide/Troubleshooting#upload for suggestions.

This report would have more information with "Show verbose output during compilation" enabled in File > Preferences.
Original message (Croatian)

Obraćam Vam se sa slijedećim problemom kojeg imam sa pred nekoliko dana isporučenim Croduino Basic2.

Prilikom spajanja Croduina Basic2 na računalo, LED-ica na 13 PIN-u ne prestaje periodično blinkati.

Upload programa nikako ne uspijeva, istovremeno prilikom pokušaja uploda LED-ica RX ne titra. Na kraju bude prijavljena greška :

Arduino: 1.6.6 (Windows 10), Board: “Arduino Nano, ATmega328”

Sketch uses 1,030 bytes (3%) of program storage space. Maximum is 30,720 bytes.

Global variables use 9 bytes (0%) of dynamic memory, leaving 2,039 bytes for local variables. Maximum is 2,048 bytes.

avrdude: stk500_recv(): programmer is not responding

avrdude: stk500_getsync() attempt 1 of 10: not in sync: resp=0x6f

avrdude: stk500_recv(): programmer is not responding

avrdude: stk500_getsync() attempt 2 of 10: not in sync: resp=0x6f

avrdude: stk500_recv(): programmer is not responding

avrdude: stk500_getsync() attempt 3 of 10: not in sync: resp=0x6f

avrdude: stk500_recv(): programmer is not responding

avrdude: stk500_getsync() attempt 4 of 10: not in sync: resp=0x6f

avrdude: stk500_recv(): programmer is not responding

avrdude: stk500_getsync() attempt 5 of 10: not in sync: resp=0x6f

avrdude: stk500_recv(): programmer is not responding

avrdude: stk500_getsync() attempt 6 of 10: not in sync: resp=0x6f

avrdude: stk500_recv(): programmer is not responding

avrdude: stk500_getsync() attempt 7 of 10: not in sync: resp=0x6f

avrdude: stk500_recv(): programmer is not responding

avrdude: stk500_getsync() attempt 8 of 10: not in sync: resp=0x6f

avrdude: stk500_recv(): programmer is not responding

avrdude: stk500_getsync() attempt 9 of 10: not in sync: resp=0x6f

avrdude: stk500_recv(): programmer is not responding

avrdude: stk500_getsync() attempt 10 of 10: not in sync: resp=0x6f

Problem uploading to board. See http://www.arduino.cc/en/Guide/Troubleshooting#upload for suggestions.

This report would have more information with

“Show verbose output during compilation”

enabled in File > Preferences.

Originally submitted via email support on 3 December 2015. Migrated to the forum for community visibility.

Soldered Support:

Verify that you have selected the correct port (Tools > Ports). Make sure you have successfully installed the drivers (Soldered: Open-Source Electronics, Boards, Sensors & Modules – Soldered Electronics). We also recommend using a stable version of the Arduino IDE, such as 1.0.6 (https://www.arduino.cc/en/Main/OldSoftwareReleases).

Original message (Croatian)

molimo provjerite jeste li izabrali ispravan port(Tools-Ports)? Pretpostavljamo da ste uspješno instalirali drivere(Soldered: Open-Source Electronics, Boards, Sensors & Modules – Soldered Electronics)..
Također, preporučujemo da koristite neku od stabilnih verzija Arduino IDEa, npr. 1.0.6 (https://www.arduino.cc/en/Main/OldSoftwareReleases)

Customer:

After installing Arduino IDE 1.0.6 and changing the port, the error now reported is:

Binary sketch size: 1.082 bytes (of a 30.720 byte maximum)

avrdude: stk500_getsync(): not in sync: resp=0x00
Original message (Croatian)

Hvala na pomoći, ali nakon što sam instalirao Arduino IDE 1.0.6 i promjenio port prijavljena je pogreška:

Binary sketch size: 1.082 bytes (of a 30.720 byte maximum)

avrdude: stk500_getsync(): not in sync: resp=0x00

Soldered Support:

Have you tried on another computer? Can you tell us which settings you have selected under Tools > Boards (Processor) and Tools > Ports?

Original message (Croatian)

jeste li probali na drugom računalu? Možete li nam poslati koje postavke ste stavili pod Tools-Boards(Processor) i Tools-Ports?