Inkplate 10 boots with truncated ROM messages, example code won't load

TECHNICAL SUPPORT Inkplate
1

Customer:

I purchased an Inkplate 10 and uploaded a program, but the serial port monitor only shows truncated boot messages:

ets Jul 29 2019 12:21:46

rst:0x1 (POWERON_RESET),boot:0x12 (SPI_FAST_FLASH_BOOT)

configsip: 0, SPIWP:0xee

clk_drv:0x00,q_drv:0x00,d_drv:0x00,cs0_drv:0x00,hd_drv:0x00,wp_drv:0x00

mode:DIO, clock div:2

load:0x3fff0018,len:4

load:0x3fff001c,len:928

ho 0 tail 12 room 4

load: ,len:9280

load: ,len:5860

entry

The example programs won’t load. What could be causing this?

Originally submitted via email support on 3 August 2022. Migrated to the forum for community visibility.

2

Soldered Support:

Please answer these questions:

  1. Is anything displayed on the panel? If not, check if the flat cable from the panel is plugged into the connector on the back of the board. Also check if the panel is not damaged.
  2. Was the code uploaded successfully? Did you download the latest version of the library from our GitHub and did you install our Inkplate Arduino Code?
  3. What kind of power supply are you using for Inkplate: battery or USB?
  4. Does the message keep popping up on Serial Monitor?