Inkplate 10 display not updating after successful upload

TECHNICAL SUPPORT Inkplate
1

Customer:

I’ve been modifying the Openweather_Station example for my needs and have had many successful debugging sessions. Today, the file downloaded to the Inkplate and the serial monitor shows the program progressing through various steps, but the display is not changing. There is a very light image from a previous date showing correctly, though I did not change the program.

These messages appear in the serial monitor:

rst:0x1 (POWERON_RESET),boot:0x32 (SPI_FAST_FLASH_BOOT)
flash read err, 1000
ets_main.c 371
ets Jun 8 2016 00:22:57
rst:0x10 (RTCWDT_RTC_RESET),boot:0x32 (SPI_FAST_FLASH_BOOT)
configsip: 0, SPIWP:0xee
clk_drv:0x00,q_drv:0x00,d_drv:0x00,cs0_drv:0x00,hd_drv:0x00,wp_drv:0x00
mode:DIO, clock div:1
load:0x3fff0030,len:1344
load: ,len:13864
load: ,len:3608
entry 0x400805f0

I also ran the Basic Example Inkplate10_Black_And_White.ino with the same results - nothing changed on the display.

Originally submitted via email support on 14 May 2023. Migrated to the forum for community visibility.

2

Soldered Support:

The basic black and white example should always update the display after a successful upload.

Check the connection between the ePaper and Inkplate 10 via the flat cable in the back. Disconnect and reconnect it gently, as the flat cable is delicate.

Release the flat cable connector by gently pulling the part which secures it. Move the flat cable upwards without bending it, then reconnect it in the same way. This procedure has often resolved this issue.

Attachment omitted in migration: image.png

3

Customer:

Unfortunately, this did not solve the problem.

4

Soldered Support:

Are you using the correct board definition?

If you are using a blue Inkplate 10 (e-Radionica Inkplate 10) with the MCP GPIO expander, it’s an older model and should use the “e-Radionica Inkplate 10” board definition. If it’s a newer one, use “Soldered Inkplate 10”.

5

Customer:

That didn’t work either.

6

Soldered Support:

When you upload the basic example sketch, does the edge of the ePaper panel flash black and white? If so, the panel could be damaged.

If it doesn’t do anything at all - this is actually a better sign and means it might be a general connection or initialization issue. Could you take a photo of the back of your Inkplate device?