Customer:
I recently ordered an Inkplate 10 with enclosure, and it was described as having three capacitive touch pads preinstalled in a 3D-printed enclosure. However, the one I received does not have the three capacitive touch pad buttons.
I found another version of Inkplate 10 available online that also does not have those buttons: https://soldered.com/product/inkplate-10-9-7-e-paper-board-copy/
Did I get shipped the wrong version? Or was there an update between versions of the product? I’d like to clarify since I was hoping to use those buttons to change screens on my e-ink display.
Originally submitted via email support on 3 January 2024. Migrated to the forum for community visibility.