Customer:
I built a project with Inkplate 2 to render text to the screen every 5 minutes and it worked well. Now after 3 months the display does not update anymore. I haven’t changed the code, but the commands to update the display are silently ignored and the old content keeps showing. I tried reseating the ribbon cable and running the basic example programs, but the screen seems dead. Is this normal after 3 months of use?
Originally submitted via email support on 14 March 2026. Migrated to the forum for community visibility.