Inkplate 6 main board replacement and fuse inspection

Customer:

The ePaper display itself seems to be perfectly fine, but the Inkplate PCB isn’t working properly. Is it possible to purchase the main board itself separately?

Originally submitted via the contact form on soldered.com on 22 November 2023. Migrated to the forum for community visibility.

Soldered Support:

You can purchase the Inkplate 6 board without the ePaper display. Under ‘options’ select ‘without ePaper display’.

Before going that route, can you take a photo of the fuse (labeled JG or DF) next to the USB port on the back of the device? A detailed photo of that upper-right corner of the board can help diagnose the problem better.