Customer:
I received an LED light with a non-standard power cable that is damaged. I want to cut it and connect it to an adapter. A mobile phone USB charger outputs 5V but the lamp is rated for 4V. Can I buy a converter from you or something similar to make this work? I have no experience with electronics and would appreciate guidance.
Original message (Croatian)
Dobila sam LED svjetiljku sa nekim nestandardnim kabelom za napajanje, koji je ionako sam po sebi ostecen.
Naime htjela bih prerezati ga i spojiti na neki adapter. USB punjac mobitela je 5V a lampa 4V. Zanima me da li se kod Vas moze kupiti neki konverter ili sl. pa da to nekako spojim i osposobim svjetiljku.
Napominjem da nemam nikakvih iskustava sa elektrotehnikom pa molim za razumjevanje.
Hvala i srdacan pozdrav.
Originally submitted via email support on 2 April 2017. Migrated to the forum for community visibility.
Soldered Support:
Can you send us a photo of the part where the voltage is marked? We need a few more details to advise you correctly. Please keep the image under 1MB.
Original message (Croatian)
možete li nam uslikati dio gdje piše 4V, potrebno je još nekolko informacija kako bismo Vas ispravno savjetovali.
Molim samo da slika bude manja od 1MB.
Customer:
I connected the lamp to a USB adapter from an old phone charger last night because I found the specification online stating “Supply voltage range 2.7V ~ 6V” and it works now. I hope the 1V difference won’t cause problems and that the USB adapter handles it properly if possible.
Original message (Croatian)
Ja sam sinoc svjetiljku spojila na USB adapter starog punjaca od mobitela jer sam u jednoj specifikaciji lampe na netu nasla “Supply voltage range 2.7V ~ 6V” pa sada radi tako.
Nadam se da taj 1V nece raditi probleme tj da se USB adapter zbrinuo oko toga ako je to moguce.
Slika adaptera u prilogu ali nije potrebno vise.
Izuzetno sam zahvalna na brzom odgovoru i zelim Vam srdacan pozdrav.
[name removed]
Attachment omitted in migration: IMAG0289_1.jpg
Soldered Support:
If it’s working correctly so far, there’s no reason it won’t continue to work.
Original message (Croatian)
ako do sada radi ispravno nema razloga da se isto ne nastavi.
Ugodan dan.