Customer:
My Croduino Basic3 is not recognized by my laptop. I get a “Port Reset Failed” error in Device Manager.
Can you resolve the problem with remote connection or similar?
Došao mi je Croduino Basic3 i ne prepoznaje ga laptop, pojavi se greška “Port Reset Failed” u Device Manageru.
Možete li riješiti problem daljinskim spajanjem ili sličnim?
Originally submitted via email support on 17 November 2021. Migrated to the forum for community visibility.
Soldered Support:
Have you tried using the Croduino board on another computer?
Have you installed the CH340 drivers on your computer?
If you have the drivers, try deleting them and reinstalling following the instructions at https://e-radionica.com/hr/blog/2018/11/07/instalacija-ch340-drivera-croduino-basic3-nova2/
After doing this, let us know if the problem persists so we can take further steps.
Žao nam je zbog problema do kojega je došlo.
Jeste probali koristiti Croduino pločicu na drugom računalu?
Jeste li instalirali CH340 drivere na računalo?
Ako imate drivere pokušajte ih obrisati i instalirati ponovno ako je opisano na linku (https://e-radionica.com/hr/blog/2018/11/07/instalacija-ch340-drivera-croduino-basic3-nova2/)
Nakon što napravite navedeno, kontaktirajte nas ako problem bude i dalje prisutan kako bismo poduzeli daljnje korake.