Customer:
I recently purchased a Starter Kit and Croduino Basic3 board and wanted to test it using the “Blink” example. The example is supposed to turn on a built-in LED for one second and turn it off for one second, looping continuously.
When uploading the example to the Croduino, the Arduino IDE shows “Uploading…” at the bottom, and after a few seconds an error appears:
An error occurred while uploading this sketch.
After searching online, I found instructions to put the Croduino in “reset mode” by connecting TX and RX pins with a jumper cable and connecting GND and RST pins. I was also told to verify that the correct drivers are installed and that the correct serial port is selected in the IDE. The instructions said that if I type some text in the Serial Monitor application, the Croduino should echo that text back in the same window. However, this does not happen.
I have tried with different USB cables, different USB ports, and even different computers, but the same problem occurs.
I contacted an Arduino-focused tech support forum and their assumption was that there is a faulty PCB connection on the board itself and that I should request a replacement.
If this information is incorrect, please correct it and suggest what else I could try to resolve the problem.
Original message (Croatian)
Dobar dan!
Nedavno smo od vas kupili Starter Kit i Croduino Basic3 pločicu (Soldered: Open-Source Electronics, Boards, Sensors & Modules – Soldered Electronics) i željeli smo ga isprobati koristeći primjer pod nazivom “Blink” naime što primjer radi je koristeći built in LED-icu upali se na sekundu i ugasi na sekundu i tako u loop-u. (Kod korišten u primjeru je dodan kao prilog u ovom email-u)
Problem se događa prilikom upload-a primjera na sam Croduino, prikaže se “Uploading…” u podnožju Arduino IDE-a i nakon par sekundi pojavi se error koji glasi:
An error occurred while uploading this sketch.
Nakon pretraživanja na Google-u u čemu bi mogao biti problem došli smo do uputa da se Croduino postavi u “reset mode” tako da se spoji TX i RX ulazi sa jumper kabelom i isto tako spojiti GND i RST ulaze. Nakon toga bilo je rečeno potvrditi da su točni driveri instalirani i da je točan serial port određen unutar IDE-a. Posije toga unutar “Serial Monitor” aplikacije ako se upiše neki tekst Croduino bi trebao vratiti taj tekst unutar tog istog prozora. No to se ne događa.
Pokušali smo sa različitim USB kabelima, USB portovima i čak pokušali na drugim računalima, ali isti problem se prikazuje.
Kontaktirali smo jedan Tech Support forum fokusiran na Arudino i njihova pretpostavka je bila da je problem do krivog spoja PCB-a na samoj pločici te da bi trebali zatražiti zamjenu.
Ukoliko je to ne točna informacija molim vas da ju ispravite i predložite kakve bi još stvari mogli pokušati da se problem riješi.
Nadam se brzom odgovoru i želim vam ugodan dan!
Attachment omitted in migration: Blink_Primjer.txt
Originally submitted via email support on 28 December 2018. Migrated to the forum for community visibility.