Inkplate 10 resets when connecting to WiFi

TECHNICAL SUPPORT Inkplate
1

Customer:

I received an Inkplate 10 display, but it resets every time I try to connect to WiFi. I have tried with several USB cables and power supplies. Could this be the same issue as Unexpected behavior under battery only · Issue #56 · SolderedElectronics/Inkplate-Arduino-library · GitHub ?

Originally submitted via email support on 7 May 2022. Migrated to the forum for community visibility.

2

Soldered Support:

Check the capacitor near the RESET button. We updated our products and now use a 2.2uF capacitor instead of 100nF. If the capacitor is not 2.2uF, that is the problem. You can also try running Inkplate on battery power to see if the resets still occur.