Inkplate 5 v2 does not work

the hello world does not run

Sketch uses 952371 bytes (30%) of program storage space. Maximum is 3145728 bytes.
Global variables use 89692 bytes (27%) of dynamic memory, leaving 237988 bytes for local variables. Maximum is 327680 bytes.
esptool v5.1.0
Serial port /dev/cu.usbserial-110:
Connecting…Traceback (most recent call last):
File “esptool/init.py”, line 1173, in _main
File “esptool/init.py”, line 1032, in main
File “esptool/cli_util.py”, line 229, in call
File “rich_click/rich_command.py”, line 404, in call
File “click/core.py”, line 1442, in call
File “rich_click/rich_command.py”, line 187, in main
File “click/core.py”, line 1830, in invoke
File “click/core.py”, line 1226, in invoke
File “click/core.py”, line 794, in invoke
File “click/decorators.py”, line 34, in new_func
File “esptool/init.py”, line 688, in write_flash_cli
File “esptool/cmds.py”, line 1112, in attach_flash
File “esptool/loader.py”, line 1091, in flash_id
File “esptool/loader.py”, line 1653, in run_spiflash_command
File “esptool/loader.py”, line 901, in read_reg
File “esptool/loader.py”, line 565, in check_command
File “esptool/loader.py”, line 495, in command
File “esptool/loader.py”, line 431, in read
StopIteration

A fatal error occurred: The chip stopped responding.

Connected to ESP32 on /dev/cu.usbserial-110:
Chip type: ESP32-D0WD-V3 (revision v3.0)
Features: Wi-Fi, BT, Dual Core + LP Core, 240MHz, Vref calibration in eFuse, Coding Scheme None
Crystal frequency: 40MHz
MAC: 44:17:93:e2:cf:d0

Uploading stub flasher…
Running stub flasher…
Stub flasher running.
Changing baud rate to 921600…
Changed.

Hard resetting via RTS pin…
Failed uploading: uploading error: exit status 2

Hi @peasterbrook

It’s hard to pin point the exact issue with the board given how little info is in the post but here are a few things you can try:

  1. Make sure that the board is powered on, not just plugged in (there is a power switch located next to the usb port and make sure the LED is turned on when the board is plugged in, if the LED is not reacting to the button make sure that the Power LED Switch is set to position 1)
  2. Have you tried installing a CH340 driver on your machine? You should see a port called /dev/cu.wchusbserial-110 in addition to the /dev/cu.usbserial-110. Try using the the wchusbserial one. If you don’t see it listed you can get the driver from here
  3. Make sure you are using the provided USB-C cable

Let me know if any of these work for you.

Thanks for responding, I am using a Mac (26.5.2), and I followed the quick start guide. I have tried the original cable and a known good cable that I used to flash an esp32 recently. I do get a blue light after plugging in the USB and hitting the power button. I am happy to provide any additional logs or run any diagnostic.

Have you tried installing the mentioned driver?

As i mentioned I’m on a Mac, the driver is for windows, the quick start guide also explicitly states that the driver is not needed for Mac

I changed the baud rate to 115200, and the upload and compile seemed to complete, however the device is stuck on a reset loop with the suggested hello world example from the quick start guide

Guru Meditation Error: Core 1 panic’ed (Double exception).

Guru Meditation Error: Core 1 panic’ed (Double exception).

Core 1 register dump:
PC : 0x40095d4e PS : 0x00040f36 A0 : 0x800d26c6 A1 : 0x3ffb0270
A2 : 0x00000000 A3 : 0x00000000 A4 : 0x00000001 A5 : 0x3ffceff8
A6 : 0x3ffb818c A7 : 0x00000001 A8 : 0x40080080 A9 : 0x3ffb0350
A10 : 0x00060136 A11 : 0x00040026 A12 : 0x00000001 A13 : 0xffffffff
A14 : 0xffffffff A15 : 0xffffffff SAR : 0x00000001 EXCCAUSE: 0x00000002
EXCVADDR: 0xffffffe0 LBEG : 0x00000000 LEND : 0x00000000 LCOUNT : 0x00000000

Backtrace: 0x40095d4b:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 |<-CONTINUES

ELF file SHA256: 78ae6d182

Rebooting…
ets Jul 29 2019 12:21:46

rst:0xc (SW_CPU_RESET),boot:0x12 (SPI_FAST_FLASH_BOOT)
configsip: 0, SPIWP:0xee
clk_drv:0x00,q_drv:0x00,d_drv:0x00,cs0_drv:0x00,hd_drv:0x00,wp_drv:0x00
mode:DIO, clock div:1
load:0x3fff0030,len:4980
load:0x40078000,len:16612
load:0x40080400,len:3500
entry 0x400805b4
Guru Meditation Error: Core 1 panic’ed (Double exception).

Core 1 register dump:
PC : 0x40095d4e PS : 0x00040f36 A0 : 0x800d26c6 A1 : 0x3ffb0270
A2 : 0x00000000 A3 : 0x00000000 A4 : 0x00000001 A5 : 0x3ffceff8
A6 : 0x3ffb818c A7 : 0x00000001 A8 : 0x40080080 A9 : 0x3ffb0350
A10 : 0x00060136 A11 : 0x00040026 A12 : 0x00000001 A13 : 0xffffffff
A14 : 0xffffffff A15 : 0xffffffff SAR : 0x00000001 EXCCAUSE: 0x00000002
EXCVADDR: 0xffffffe0 LBEG : 0x00000000 LEND : 0x00000000 LCOUNT : 0x00000000

Backtrace: 0x40095d4b:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 |<-CONTINUES

ELF file SHA256: 78ae6d182

Rebooting…
ets Jul 29 2019 12:21:46

rst:0xc (SW_CPU_RESET),boot:0x12 (SPI_FAST_FLASH_BOOT)
configsip: 0, SPIWP:0xee
clk_drv:0x00,q_drv:0x00,d_drv:0x00,cs0_drv:0x00,hd_drv:0x00,wp_drv:0x00
mode:DIO, clock div:1
load:0x3fff0030,len:4980
load:0x40078000,len:16612
load:0x40080400,len:3500
entry 0x400805b4
Guru Meditation Error: Core 1 panic’ed (Double exception).

Core 1 register dump:
PC : 0x40095d4e PS : 0x00040f36 A0 : 0x800d26c6 A1 : 0x3ffb0270
A2 : 0x00000000 A3 : 0x00000000 A4 : 0x00000001 A5 : 0x3ffceff8
A6 : 0x3ffb818c A7 : 0x00000001 A8 : 0x40080080 A9 : 0x3ffb0350
A10 : 0x00060136 A11 : 0x00040026 A12 : 0x00000001 A13 : 0xffffffff
A14 : 0xffffffff A15 : 0xffffffff SAR : 0x00000001 EXCCAUSE: 0x00000002
EXCVADDR: 0xffffffe0 LBEG : 0x00000000 LEND : 0x00000000 LCOUNT : 0x00000000

Backtrace: 0x40095d4b:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 |<-CONTINUES

ELF file SHA256: 78ae6d182

Rebooting…
ets Jul 29 2019 12:21:46

rst:0xc (SW_CPU_RESET),boot:0x12 (SPI_FAST_FLASH_BOOT)
configsip: 0, SPIWP:0xee
clk_drv:0x00,q_drv:0x00,d_drv:0x00,cs0_drv:0x00,hd_drv:0x00,wp_drv:0x00
mode:DIO, clock div:1
load:0x3fff0030,len:4980
load:0x40078000,len:16612
load:0x40080400,len:3500
entry 0x400805b4
Guru Meditation Error: Core 1 panic’ed (Double exception).

Core 1 register dump:
PC : 0x40095d4e PS : 0x00040f36 A0 : 0x800d26c6 A1 : 0x3ffb0270
A2 : 0x00000000 A3 : 0x00000000 A4 : 0x00000001 A5 : 0x3ffceff8
A6 : 0x3ffb818c A7 : 0x00000001 A8 : 0x40080080 A9 : 0x3ffb0350
A10 : 0x00060136 A11 : 0x00040026 A12 : 0x00000001 A13 : 0xffffffff
A14 : 0xffffffff A15 : 0xffffffff SAR : 0x00000001 EXCCAUSE: 0x00000002
EXCVADDR: 0xffffffe0 LBEG : 0x00000000 LEND : 0x00000000 LCOUNT : 0x00000000

Backtrace: 0x40095d4b:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 0x40095d4b:0x3ffb0310 0x40095d4b:0x3ffb0330 0x40095d4b:0x3ffb0350 0x4008007d:0x3ffb0270 0x400d26c3:0x3ffb0290 0x40095d4b:0x3ffb02b0 0x40095d4b:0x3ffb02d0 0x40095d4b:0x3ffb02f0 |<-CONTINUES

ELF file SHA256: 78ae6d182

Rebooting…
ets Jul 29 2019 12:21:46

rst:0xc (SW_CPU_RESET),boot:0x12 (SPI_FAST_FLASH_BOOT)
configsip: 0, SPIWP:0xee
clk_drv:0x00,q_drv:0x00,d_drv:0x00,cs0_drv:0x00,hd_drv:0x00,wp_drv:0x00
mode:DIO, clock div:1
load:0x3fff0030,len:4980
load:0x40078000,len:16612
load:0x40080400,len:3500
entry 0x400805b4

Do you have PSRAM set to Enabled under tools?

yeah


This is what I have on my end and it works fine, I’m not sure what else we could try. Can you check the code you are running and make sure it is the as mine? And make sure you are running the latest library version.

yes I used the inkplatelibrary5.2 basic helloworld example and the latest library is installed, 11.1.4. I am attaching the complile log. At this point the board is non-functional, I have a number of esp32 boards and not had one fail like this before, I think it’s time for a replacement.

compile.log (775.6 KB)

serial.log (9.5 KB)

Perhaps, but before that could you try the following:

  1. Set Core Debug Level to Verbose in Tools and send the logs from that
  2. Run a minimal Arduino example (without including Inkplate library or any code from Inkplate) such as the following and send us the logs (also with debug level set to verbose)
void setup() {
  Serial.begin(115200);
}

void loop() {
  Serial.println(“Hello World!”);
  delay(1000);
}

vebose.log (17.2 KB)

I also tried inkplatelibrary 11.1.3, down from 11.1.4 and it produced the same result

Yeah something seems off, can you just verify you are using the included cable and powering the board directly off of you computer (not via a hub or something)? Also, is the device under warranty?

yup i’m using the blue cable that came with it, it’s plugged into my macbook. I just purchased this last week, I’ve tried going to the returns page but every time it says the emailed link is expired. How do I get a replacement for this one.

For a replacement/return, contact us via hello@soldered.com email with your order number and either a link to this forum thread or explaining the issue.

Okay, will do, thank you for your assistance.