Inkplate 6 does not turn on

I have an Inkplate 6 - With e-paper, Enclosure & Battery. It looks like it fails to turn on anymore. At first I thought the battery had died but even after charging it does not turn on. It is still under warranty but I thought I would post here first in case there are any known issues or fixes. Thank you.

Hi @mattmccor , sorry we missed this! We have continued our convo via customer support where we’ll continue handling this ticket. Thanks!