Inkplate 6PLUS GUI editor not working on Chrome macOS

TECHNICAL SUPPORT Inkplate
1

Customer:

I have an Inkplate 6PLUS and would like to make an interface with the GUI editor at Inkplate Documentation | Soldered Documentation but it’s not working at all.

Originally submitted via email support on 5 January 2022. Migrated to the forum for community visibility.

2

Soldered Support:

The GUI designer loads fine for me. I am using Google Chrome. Can you send a screenshot to show what is happening?

3

Customer:

I’m using Chrome on macOS.

4

Soldered Support:

I tested the GUI designer and reproduced the same problem. We will fix this issue, but it will take time to locate the source of the problem.

5

Soldered Support:

We have updated the GUI designer and everything now works. I hope you don’t have any other issues with your Inkplate 6PLUS, but feel free to ask if you have any questions.