Customer:
The documentation states that Inkplate boards are delivered with peripheral mode firmware preinstalled and should respond to commands via USB serial port. However, the board does not respond to commands. I see input on the USB serial port when rebooting Inkplate2, but it does not respond to commands. I have another ESP32 (wrover-dev) board which works perfectly fine. When running the example script: List of all the founds COM ports: /dev/ttyS0 – n/a, /dev/ttyS1 – n/a, /dev/ttyS2 – n/a, /dev/ttyS3 – n/a, /dev/ttyS4 – n/a, /dev/ttyS5 – n/a, /dev/ttyS6 – n/a, /dev/ttyS7 – n/a, /dev/ttyS8 – n/a, /dev/ttyS9 – n/a, /dev/ttyS10 – n/a, /dev/ttyS11 – n/a, /dev/ttyS12 – n/a, /dev/ttyS13 – n/a, /dev/ttyS14 – n/a, /dev/ttyS15 – n/a, /dev/ttyS16 – n/a, /dev/ttyS17 – n/a, /dev/ttyS18 – n/a, /dev/ttyS19 – n/a, /dev/ttyS20 – n/a, /dev/ttyS21 – n/a, /dev/ttyS22 – n/a, /dev/ttyS23 – n/a, /dev/ttyS24 – n/a, /dev/ttyS25 – n/a, /dev/ttyS26 – n/a, /dev/ttyS27 – n/a, /dev/ttyS28 – n/a, /dev/ttyS29 – n/a, /dev/ttyS30 – n/a, /dev/ttyS31 – n/a, /dev/ttyUSB0 – USB Serial Found Inkplate on port /dev/ttyUSB0! Sending echo… No response to 'echo', something's wrong! The board itself is not dead, because it displays a different image on each reset and outputs bootup messages: rst:0x1 (POWERON_RESET),boot:0x13 (SPI_FAST_FLASH_BOOT) configsip: 0, SPIWP:0xee clk_drv:0x00,q_drv:0x00,d_drv:0x00,cs0_drv:0x00,hd_drv:0x00,wp_drv:0x00 mode:DIO, clock div:1 load:0x3fff0030,len:1344 load: ,len:13864 load: ,len:3608 entry 0x400805f0
Originally submitted via email support on 4 February 2025. Migrated to the forum for community visibility.