LCD display compatibility with Arduino and connection issues

Customer:

I bought an LCD display from you. Does it work with Arduino boards, and is the connection procedure the same as shown on your website?

Original message (Croatian)

Dajte mi recite lcd koji sam kupio kod vas, dal on paše i na arduino i ako da dal je isti postupak spajanja? Kao na vašoj str.?

Originally submitted via the contact form on soldered.com on 4 March 2017. Migrated to the forum for community visibility.

Soldered Support:

The wiring diagram and code can be used with other Arduino boards as well.

Original message (Croatian)

Shema spajanje i kod slobodno koristite i s drugim Arduino pločicama.

Customer:

Is there a special connection diagram? I connected it as shown on the website but the display doesn’t work - only the backlight works. I’ve checked multiple times.

Original message (Croatian)

Jel ima neka posebna shema spajanja…jer sam spojio kako je na str ali mi ne radi display, samo backlight radi. Provjerio sam vise puta

Soldered Support:

Did you use the same code as in the tutorial?

Original message (Croatian)

Koristili ste isti kod kao u tutorialu?

Customer:

Yes, the same code. I’m not sure if I need to upload something special or what.

Original message (Croatian)

Isti da. Neznam dal treba sta posebno uploadat ili sta?

Customer:

What do we do with the LCD now? No matter what I do it doesn’t work. I’ve tried connecting it 20 times and tried all kinds of programs from your website and from YouTube tutorials and everything else. It’s still not working.

Original message (Croatian)

Sta cemo sad s lcd-om? Sta god napravim ne radi…probao sam 20x spajat i svakakve programe gore i s vase str i s youtube tutorijala i sve zivo. Samo je u ovom stanju.(u prilogu).

Soldered Support:

Everything should be OK as it is. Please try this tutorial for LCD with I2C adapter: https://e-radionica.com/hr/blog/2016/07/14/1064/

Original message (Croatian)

da, sve bi trebalo biti ok kako je. Ako ponovno ne stignemo danas, za vikend svakako rješimo problem i javimo Vam. Molim da probate ovaj tutorial za LCD I2C adapter: https://e-radionica.com/hr/blog/2016/07/14/1064/

Customer:

Did you send me a different LCD?

Original message (Croatian)

Jeste vi poslali drugi lcd?

Soldered Support:

We didn’t send a different LCD. You purchased a completely different product from what we were discussing. You need to use a different library and different code. Please try the one from the previous email.

Original message (Croatian)

nismo poslali LCD. Vi ste kupili posve drugi artikal od onog kojeg smo komunicirali. Trebate koristiti drugi library i drugi kod, molim da pokušati s onim u predhodnom mailu.

Customer:

I’m asking because this one works with the new tutorial you sent me. Unless this is the one with the blue backlight I ordered but didn’t receive, so you’d replace it. And what do you mean by a different LCD?

Original message (Croatian)

Pitam, zato jer ovaj radi po ovom novom tutorijalu koji ste mi poslali, osim ako je ovaj koji ste mislili plavi kako sam i bio narucio a nisam dobio pa bi zamjenili. A kako mislite drukciji lcd?

Soldered Support:

This is about the drivers and communication with the computer. Your LCD uses an I2C adapter for communication with the computer. Try to set it up using: https://e-radionica.com/hr/blog/2016/07/14/1064/

Original message (Croatian)

radi se o driverima i komunikaciji s računalom. Vaš LCD koristi I2C adapter za komunikaciju s računalom. Pokušajte ga osposobiti pomoću: https://e-radionica.com/hr/blog/2016/07/14/1064/