SIM900A shield not responding on serial port

Customer:

I have several questions about your GSM/GPRS shield. We connected it to an Arduino Mega but are not getting any response over the serial port from the shield. We tried both software and hardware serial TX/RX in various power supply combinations - using the Arduino board power or external power. The LED indicator is on. My question is whether any of the pins require additional connections to power on, reset, or something else?

Original message (Croatian)

imam nekoliko nedoumica oko vaseg GSM/GPRS shielda, naime “spojili” smo ga s arduino mega-om, ne dobivmo nikakav response preko serialporta s shielda, pokusali smo i softwareTXRX i hardware TXRX, također u kombinacijama napajanja s arduino plocice ili s vanjskim napajanjem, led indikator je upaljen. Moje pitanje je je li na neki od pinova potrebno dodatno spojiti power on, reset ili nesto?

Hvala na odgovoru,

[name removed], Gauss Development

Originally submitted via email support on 13 October 2015. Migrated to the forum for community visibility.

Soldered Support:

The board you have is more of a breakout board than a shield, so the connections are more complicated. Let’s start with a few initial checks:

  • You must have external power and must ensure at least 2A at 5V

  • When you orient the board so the antenna is on the left, on the right side at the bottom you have many pins. These are the pins that come from the SIM900A module. You perform all connections to these pins.

  • There are multiple GND and AGND pins - you need to connect all of them to GND

  • Take TX and RX from the pins that are separate from that large header and connect them to serial0 on the Mega. Leave the jumpers on hardware serial

  • Reset needs to be connected

  • I’m not even sure if a power on pin exists, but definitely check the datasheet

Consult the SIM900 datasheet: Soldered: Open-Source Electronics, Boards, Sensors & Modules – Soldered Electronics

Original message (Croatian)

pločica koju imate je više breakout board nego shield, pa je spajanja kompliciranije. Ajmo krenuti s par početnih provjera:

  • eksterno napajanje morate imate i morate osigurati barem 2A na 5V

  • kada pločicu okrenete tako da antena bude lijevo, s desne strane dolje imate mnogo pinova. To su pinovi koji idu s SIM900A modula. Na njih vršimo sve konekcije

  • ima više gnd i agnd pinova, sve ih trebate spojiti na gnd

  • tx i rx uzmite s pinova koji su više od tog velikog headera, te ih spojite na serial0 na Megi. Jumpere ostavite na hardwareSerial

  • reset treba spojiti

  • power on pin nisam ni siguran jel postoji, ali datasheet svakako pogledajte
    Svakako se posavjetujte s datasheetom od SIM900 Soldered: Open-Source Electronics, Boards, Sensors & Modules – Soldered Electronics

[name removed]

Customer:

We managed to get some response, but we have a problem with APN registration.

Original message (Croatian)

Hvala na odgvoru,

neki response smo uspijeli dobiti, problem je s registrcijom apn-a data

podataka,

javimo se, ako bude pitanja.

Attachment omitted in migration: gauss-dev.png